Terms & Conditions

Last updated: April 15, 2026

1. Terms & Conditions

1.1 Acceptance of Terms

By accessing or using Bomi Classes platforms (website/app), you agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Refund Policy, and other applicable policies.

1.2 Services Offered

Bomi Classes provides digital educational services including:

  • Online courses (live & recorded)
  • Test series
  • Study materials
  • Mentorship & academic support

1.3 Eligibility

Users must:

  • Be at least 18 years old OR
  • Use the platform under supervision of a parent/guardian

1.4 User Account

  • Users are responsible for maintaining confidentiality of login credentials
  • Any activity under the account is deemed to be by the user
  • Sharing login credentials is strictly prohibited

1.5 Student Conduct Policy

Users agree NOT to:

  • Share, distribute, or resell course content
  • Record live classes without permission
  • Engage in abusive, disruptive, or unlawful behaviour
  • Misuse platform resources or attempt unauthorized access

Violation may result in:

  • Immediate suspension
  • Permanent ban
  • Legal action

1.6 Intellectual Property Rights

  • All content (videos, notes, tests, branding) is owned by Bomi Classes
  • Users are granted limited, non-transferable, non-exclusive access

Users shall NOT:

  • Copy, reproduce, distribute, or modify content
  • Upload content on public/private platforms
  • Use content for commercial purposes

1.7 Anti-Piracy & Enforcement

Bomi Classes follows a zero-tolerance anti-piracy policy:

  • Unauthorized distribution will lead to:
    • Legal proceedings
    • Claim for damages
    • Permanent account termination
  • Digital watermarking and tracking may be used

1.8 Payments & Pricing

  • All payments are advance and non-cancellable
  • GST applicable as per law

1.9 Limitation of Liability

  • Liability limited to amount paid
  • No guarantee of academic results

1.10 Force Majeure

No liability for events beyond control

1.11 Governing Law

Jurisdiction: Noida, Uttar Pradesh, India

2. Refund & Cancellation Policy

2.1 No Refund Policy

All purchases are final and non-refundable once:

  • Course access is granted OR
  • Content is consumed

2.2 Limited Refund Exceptions

Refunds may be considered only under the following:

a) Non-Delivery of Course Access
If access is not provided and not resolved within 5 working days.

b) Course Discontinuation / Non-Completion
If a course is not delivered at all, OR discontinued/closed before completion. User will receive a proportionate refund for the undelivered portion.

c) Duplicate Payment
Refund for extra charged amount.

d) Unauthorized Transaction
Subject to verification.

2.3 Trial Period Policy (Applicable to Long-Term Courses)

To ensure transparency and user satisfaction:

  • A 5-day trial period shall be applicable only for courses with a duration exceeding 6 months
  • The trial period begins from the date of first class access

Eligibility for Refund During Trial Period:

A refund request during the trial period will be considered only if ALL the following conditions are met:

  1. The student has attended all scheduled classes during the trial period
  2. The refund request is raised within 5 days from course commencement
  3. No violation of platform policies (including sharing or piracy) has occurred

Refund Terms under Trial Policy:

  • Refund shall be processed after verification of attendance records
  • The refunded amount shall be: Course Fee Paid – (Applicable GST + Payment Gateway Charges + Any Government Taxes)
  • GST and other statutory taxes are non-refundable, as they are deposited with the government in accordance with the Central Goods and Services Tax Act, 2017

Important Conditions:

  • Failure to attend even a single scheduled class during the trial period will make the user ineligible for refund
  • No refund requests will be entertained after the 5-day trial period
  • This trial policy applies only once per user per course

2.4 Technical Issues

  • Report within 48 hours
  • Resolution via access

2.5 Chargebacks

Unauthorized disputes may lead to:

  • Account suspension
  • Legal action

3. Privacy Policy

  • Data collected: Name, contact details, usage data
  • Used for service delivery & improvement
  • No sale of data
  • Shared only with payment/legal entities when required

4. Disclaimer

  • No guarantee of results
  • Content for educational purposes only
  • Platform may face interruptions

5. Cookie Policy

  • Cookies used for functionality & analytics
  • Users can disable via browser

6. GST & Payment Policy

  • GST applicable as per law
  • Invoice provided
  • Platform not liable for gateway failures

7. Grievance Redressal

Grievance Officer: Priya Singh

Email: grievance@bomiclasses.com

Address: H-23, H Block, Sector 63, Noida, Uttar Pradesh 201309

  • Response within 48 hours
  • Resolution within 15 days

8. Indemnity

Users agree to indemnify Bomi Classes against misuse, violations, or legal claims.

9. Minor Users & Parental Consent Policy

  • Minors allowed only with parental consent
  • Parent bears financial & legal responsibility
  • Misuse by minor = liability on guardian

10. Policy Updates

Policies may be updated anytime. Continued use = acceptance.

11. Contact