Terms & Conditions
Last updated: April 15, 2026
1. Terms & Conditions
1.1 Acceptance of Terms
By accessing or using Bomi Classes platforms (website/app), you agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Refund Policy, and other applicable policies.
1.2 Services Offered
Bomi Classes provides digital educational services including:
- Online courses (live & recorded)
- Test series
- Study materials
- Mentorship & academic support
1.3 Eligibility
Users must:
- Be at least 18 years old OR
- Use the platform under supervision of a parent/guardian
1.4 User Account
- Users are responsible for maintaining confidentiality of login credentials
- Any activity under the account is deemed to be by the user
- Sharing login credentials is strictly prohibited
1.5 Student Conduct Policy
Users agree NOT to:
- Share, distribute, or resell course content
- Record live classes without permission
- Engage in abusive, disruptive, or unlawful behaviour
- Misuse platform resources or attempt unauthorized access
Violation may result in:
- Immediate suspension
- Permanent ban
- Legal action
1.6 Intellectual Property Rights
- All content (videos, notes, tests, branding) is owned by Bomi Classes
- Users are granted limited, non-transferable, non-exclusive access
Users shall NOT:
- Copy, reproduce, distribute, or modify content
- Upload content on public/private platforms
- Use content for commercial purposes
1.7 Anti-Piracy & Enforcement
Bomi Classes follows a zero-tolerance anti-piracy policy:
- Unauthorized distribution will lead to:
- Legal proceedings
- Claim for damages
- Permanent account termination
- Digital watermarking and tracking may be used
1.8 Payments & Pricing
- All payments are advance and non-cancellable
- GST applicable as per law
1.9 Limitation of Liability
- Liability limited to amount paid
- No guarantee of academic results
1.10 Force Majeure
No liability for events beyond control
1.11 Governing Law
Jurisdiction: Noida, Uttar Pradesh, India
2. Refund & Cancellation Policy
2.1 No Refund Policy
All purchases are final and non-refundable once:
- Course access is granted OR
- Content is consumed
2.2 Limited Refund Exceptions
Refunds may be considered only under the following:
a) Non-Delivery of Course Access
If access is not provided and not resolved within 5 working days.
b) Course Discontinuation / Non-Completion
If a course is not delivered at all, OR discontinued/closed before completion. User will receive a proportionate refund for the undelivered portion.
c) Duplicate Payment
Refund for extra charged amount.
d) Unauthorized Transaction
Subject to verification.
2.3 Trial Period Policy (Applicable to Long-Term Courses)
To ensure transparency and user satisfaction:
- A 5-day trial period shall be applicable only for courses with a duration exceeding 6 months
- The trial period begins from the date of first class access
Eligibility for Refund During Trial Period:
A refund request during the trial period will be considered only if ALL the following conditions are met:
- The student has attended all scheduled classes during the trial period
- The refund request is raised within 5 days from course commencement
- No violation of platform policies (including sharing or piracy) has occurred
Refund Terms under Trial Policy:
- Refund shall be processed after verification of attendance records
- The refunded amount shall be: Course Fee Paid – (Applicable GST + Payment Gateway Charges + Any Government Taxes)
- GST and other statutory taxes are non-refundable, as they are deposited with the government in accordance with the Central Goods and Services Tax Act, 2017
Important Conditions:
- Failure to attend even a single scheduled class during the trial period will make the user ineligible for refund
- No refund requests will be entertained after the 5-day trial period
- This trial policy applies only once per user per course
2.4 Technical Issues
- Report within 48 hours
- Resolution via access
2.5 Chargebacks
Unauthorized disputes may lead to:
- Account suspension
- Legal action
3. Privacy Policy
- Data collected: Name, contact details, usage data
- Used for service delivery & improvement
- No sale of data
- Shared only with payment/legal entities when required
4. Disclaimer
- No guarantee of results
- Content for educational purposes only
- Platform may face interruptions
5. Cookie Policy
- Cookies used for functionality & analytics
- Users can disable via browser
6. GST & Payment Policy
- GST applicable as per law
- Invoice provided
- Platform not liable for gateway failures
7. Grievance Redressal
Grievance Officer: Priya Singh
Email: grievance@bomiclasses.com
Address: H-23, H Block, Sector 63, Noida, Uttar Pradesh 201309
- Response within 48 hours
- Resolution within 15 days
8. Indemnity
Users agree to indemnify Bomi Classes against misuse, violations, or legal claims.
9. Minor Users & Parental Consent Policy
- Minors allowed only with parental consent
- Parent bears financial & legal responsibility
- Misuse by minor = liability on guardian
10. Policy Updates
Policies may be updated anytime. Continued use = acceptance.